Hint Health
All Systems Operational
HintOS App Operational
90 days ago
99.98 % uptime
Today
Stripe API Operational
Authentication ? Operational
SSO & SAML authentication Operational
User authentication Operational
HintOS Servers Operational
Hosting Service Provider (Aptible) ? Operational
AWS EC2 (California) ? Operational
AWS EC2 (Virginia) ? Operational
AWS EC2 (Oregon) ? Operational
HintOS Email Delivery Operational
HintOS Outbound Email Delivery (Mailgun) Operational
HintOS Email API (Mailgun) Operational
HintOS Email Status (Mailgun) ? Operational
All In One 3rd Party Vendors Operational
Documo Fax Services Operational
Health Gorilla Lab Ordering Operational
Nylas Calendars and Appointment Scheduling Operational
Veradigm ePrescribing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 1, 2024
Resolved - A production release last week (week of 6/24) introduced a change that negatively impacted performance when loading the application. For at least 2 users this caused the application to fail to load at least once. This slow performance was detected by our automated monitoring over the weekend and our engineers investigated the issue but did not identify the root cause. This (Monday) morning the root cause was determine fix was deployed by 6:52am.

We've started a RCA and post-mortem, which includes adding automated checks on the performance of the key API endpoints that were impacted.

Jul 1, 02:00 PDT
Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024

No incidents reported.

Jun 27, 2024

No incidents reported.

Jun 26, 2024

No incidents reported.

Jun 25, 2024

No incidents reported.

Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.